Shipping is now free worldwide! Most items will be shipped out 15-20 business days after ordering, depending on the ring style and the amount of custom work required. We are not responsible for lost packages due to wrongly provided addresses. All parcels will be sent via Fedex, which normally takes 1-2 days for delivery.*
Cancellations and Returns
Because of the highly customized nature of our rings, we do not accept cancellations or returns for items purchased. However, if there is a problem with the ring upon receipt, notify us within 7 days, and we will address the issue. A 9% restocking fee may be charged in some cases.
How to Return for Repair
My Moissanite Inc.
3308 E 25th Ave.
Vancouver, BC V5R1J8
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