Terms
Shipping
Shipping is now free worldwide! Most items will be shipped out 15-20 business days after ordering, depending on the ring style and the amount of custom work required. We are not responsible for lost packages due to wrongly provided addresses. All parcels will be sent via Fedex, which normally takes 1-2 days for delivery.*
Cancellations and Returns
Because of the highly customized nature of our rings, we do not accept cancellations or returns for items purchased. However, if there is a problem with the ring upon receipt, notify us within 7 days, and we will address the issue. A 9% restocking fee may be charged in some cases.
How to Return for Repair
My Moissanite Inc.
3308 E 25th Ave.
Vancouver, BC V5R1J8
Exchanges
Payment Plans
When you need to buy something, you don’t want to wait. With PayPal Credit, you can enjoy special financing offers like this one: No Payments + No Interest if paid in full in 6 months on purchases of $99 or more. Buying with the power to pay as you choose and still enjoying the security and reliability of PayPal…now that’s magic. Click here.